PRIVACY POLICY.

Last updated: June 2026

Platinum Plumbing & Heating ("Platinum," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you contact us or use this website, how we use it, and the choices you have. By using this site or contacting us, you agree to the practices described here.

Information We Collect

We only collect what we need to respond to you and do the work:

• Information you give us — your name, phone number, email address, service address, and details about the plumbing or heating work you need, when you submit our quote form, call, or email.
• Basic usage information — standard data your browser sends when you visit, such as your device type and the pages you view, used only to keep the site working and improve it.

How We Use Your Information

• To respond to your request and provide an estimate or schedule service.
• To contact you by phone, text, or email about your request or an active job.
• To keep records of work performed and follow up on warranties or future service.
• To improve our website and the service we provide.

Phone & Text Messages

When you submit a form or give us your number, you agree we may contact you by phone or text about your request. Message and data rates may apply. Message frequency varies. You can opt out of texts at any time by replying STOP. We never sell or share your phone number with third parties for their marketing.

How We Share Information

We do not sell your personal information. We share it only when necessary:

• With trusted service providers who help us operate (for example, form hosting or scheduling), under obligations to protect your data.
• When required by law, or to protect our rights, safety, or property.

Data Security & Retention

We take reasonable steps to protect the information you share with us. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. We keep your information only as long as needed to serve you and meet our legal and business obligations.

Your Choices

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you. Just call or email us using the details below and we'll take care of it.

Changes to This Policy

We may update this policy from time to time. The "last updated" date above reflects the most recent version.

Contact Us

Questions about your privacy? Reach a real person:

Platinum Plumbing & Heating

1212 Aberdeen Street, Regina, SK

Phone: (306) 546-1506

Email: service@platinumplumbingheating.ca